Banks and insurance companies are looking to today’s most innovative technologies to tackle their biggest challenges. Cognitive computing, natural language processing and text analytics excel in automating information intensive processes such as customer interaction, claims management and contract integrity. Through a human like understanding of text documents, these technologies bring tremendous cost savings and customer satisfaction advantages through the intelligent automation of time-intensive manual processes.
Automated Claims Processing
For insurance companies, replacing manual, error prone and cumbersome activities with software driven automation is no longer a luxury but a competitive requirement.
Discover the advantages of our automated claims management system solutions based on Cogito over traditional claims technologies:
- Increased efficiencies: Intelligent technology brings measurable ROI to claims processing automation. A human-like interpretation of claims content allows for quick and accurate processing; seamless extraction of the information agents need to assess a claim speeds up the approval process.
- Build on existing process: Cogito augments automation in each step of the claims validation process, from collection of the claim information and other supporting documents, to mapping the relevant information against the policy coverage DB. Cogito is easily integrated with your existing architecture.
- Support faster, better decision making: Accurate, faster responses as a result of claims processing automation reduce the workload of policy holders and other organizations (i.e. hospitals in case of health insurance), resulting in fewer contested results and limited rework and legal costs.
- Cogito also helps simplify conflicting requirements when managing different types of benefits, i.e. changing regulatory compliance.