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explanaible artificial intelligence

Explainable Artificial Intelligence: How Does it Work?

Artificial Intelligence
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It has been said that questions of “why” are best left to philosophy, while science is the best realm to tackle questions of “how.” The field of Artificial Intelligence (AI) is often where these worlds intersect and at times, where they collide. “I don’t know why it works, but it works” doesn’t actually work when
What is a thesaurus

What is a Thesaurus and Why is it a Whole Other Thing from a Dictionary?

language, Text Analytics
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What is a thesaurus? To understand it better, let’s look at this simple example. Consider the word “house,” which is defined as “a building for human, in which people live.” In addition to the definition, you would also consult the etymology, the spelling and the pronunciation. If you do the same search with a thesaurus,
Sentiment Analysis
06 Nov

Sentiment Analysis: Thanks to Artificial Intelligence, it’s no Longer Just a Dream

November 6, 2018 - 10:06
Sentiment Analysis, Voice of the Customers
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Until a few years ago, being able to monitor and analyze sentiment in all the conversations taking place on blogs, forums and social media about your brand, products or services was every organization’s dream. Thanks to new smart technologies, this dream is now a reality. According to Forrester, “ingesting and analyzing social media data (social
semantic technology is different

How is semantic technology different?

Semantic Technology, SEMANTICS
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Semantic technology is different from many standard approaches because, as the word “semantic” reminds us, we are dealing with a technology that makes meaning the core of its business. In the keyword approach to search, which is still used today, a word’s meaning remains unknown. This can lead to an incorrect interpretation of what the
customer service applications

Customer Service Applications (Questions and Answers)

Chatbot applications, Customer Support & Chatbot
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As we noted in the post “Chatbot: What is Chatbot? Why are Chatbots important?”, there are different approaches you can follow to develop a chatbot to improve your customer service applications. In evaluating which chatbot is right for your application, you may consider several criteria, such as: ● Use case. Is the chatbot a customer

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